Download Location
[Mirror1 download link] - file hosted by www.assistmyteam.netEasily export caller contacts, problem descriptions and attachments from emails to the SharePoint tickets, as well as to raise trouble ticket from your existing Outlook contactsWhats new in version 6.1.21.382:
• Added support for exporting ticket to PDF, XPS, DOC, DOCX, MHT, ODT documents.
• Added support for resolving/reopening multiple tickets (batch operation) in My Tickets and Search panels.
• Added support for resizing/maximizing the ticket form in Outlook.
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